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Policy regarding personal information protection (privacy policy)

I. Privacy statement

artience group (hereinafter referred to as "our group") collects personal information from individuals in order to smoothly conduct its business in accordance with the purpose set forth in "II. Purpose of Use of Personal Information" in "II. Purpose of Use of Personal Information, etc." We will obtain and use information.

"Personal information" here refers to information defined by laws and regulations concerning the protection of personal information that apply to our group, and includes information such as an individual's name, address, telephone number, and e-mail address, as well as "II. This includes information specified in ``2. Purpose of use of personal information'' in ``Purpose of use of information, etc.''.

Our group recognizes the proper protection of personal information as an important responsibility, and handles personal information based on the following "Personal Information Protection Policy (Privacy Policy)" (hereinafter referred to as "this policy").

  1. Our group respects the personality of individuals and complies with laws and regulations regarding the protection of personal information as well as various standards.
  2. Our group will clarify regulations and internal systems regarding the protection of personal information, ensure that all those involved in our group's business are fully aware of them, and operate them effectively. We also request and supervise subcontractors to handle personal information appropriately.
  3. Our group acquires and retains personal information in a lawful and appropriate manner.
  4. When acquiring personal information, our group will clearly identify and notify or publicize the purpose of use, and use personal information in accordance with that purpose.
  5. Our group will take necessary measures and manage personal information appropriately to prevent leakage, loss, falsification, etc. of personal information.
  6. Our group accepts requests for disclosure, correction, deletion, suspension of use, etc. from the person who is the subject of the information (hereinafter referred to as the "person") regarding personal information held by the group at a designated point of contact. We will respond in good faith.

artience Co., Ltd. President and Representative Director

Satoru Takashima

II. Purpose of use of personal information, etc.

Our group acquires and uses personal information for the purposes specified in "II. Purpose of use of personal information" in this section. If personal information is to be used for any other purpose, we will notify you by sending an information document, e-mail, or by making an announcement on a website operated by each company in our group (hereinafter referred to as "our group site"). We will notify you of this and use your information in accordance with applicable laws and regulations.

i. Source of personal information

Our group acquires personal information from the following sources for the purposes specified in "II. Purpose of Use of Personal Information."

  1. Obtained from the individual (e.g. communication with our group's employees, questionnaires on our group's site or at events such as exhibitions, filling out input forms on our group's site, our group's representative email address (info@ artience group) Inquiry emails sent to .com), documents submitted to our group, etc.)
  2. Automatically acquired when the person in question views our group site (for details, please refer to "IV. Use of automatic Internet personal information collection technology")
  3. Public information (such as information published on the Internet)
  4. Social media (e.g. X (formerly Twitter), Facebook, Weibo, WeChat, LinkedIn, etc.)
  5. Provided by third parties
  6. Sharing within our group using various information sharing cloud services used by our group

ⅱ. Purpose of use of personal information

Our group uses acquired personal information for the following purposes.

(1) Purpose of use of personal information regarding customers and business partners

(Personal information to be used: name, e-mail address, telephone number, fax number, address, occupation, workplace information, account information, service usage history, the acquired content itself and the individual's extrinsic/intrinsic tendencies that can be analyzed from the content, etc.) All information that our group obtains from customers and business partners>

  1. To provide various information, such as providing information on products, services, or support of our group or our business partners, information on events such as exhibitions, etc.
  2. To respond to inquiries, respond to inquiries, and otherwise contact individuals regarding the execution of our group's business.
  3. To request surveys, questionnaires, etc. related to our group's various plans and businesses, analyze the responses, and contact you after the fact.
  4. For shipping or requesting shipping of manufactured products, samples, catalogs, etc., and for installation, repair, inspection, and after-sales service of machinery and equipment sold by our group.
  5. To send prizes, etc. to customers who have won prizes, etc. held by our group.
  6. For intermediary, intermediary, etc. with business partners.
  7. To exercise rights and fulfill obligations under contract or law.
  8. To create statistical materials, etc. after anonymizing them so that individuals cannot be identified or specified.

(2) Purpose of use of personal information regarding those who wish to join our group

(Personal information to be used: name, email address, telephone number, fax number, address, age, date of birth, gender, educational background, work history, qualifications held, etc., current annual income, desired annual income, and other information submitted to our group) All information contained in submitted resumes, work history, entry forms, etc., information related to recruitment selection provided in any form of communication between the Company Group and the individual, and other information for recruitment selection. All information acquired by our group>

  1. To consider and decide on employment conditions, consider and decide on acceptance or rejection, confirm application history, investigate applicants' work history and background, and carry out other procedures necessary for recruitment selection.
  2. To provide information on necessary matters related to joining the company after employment has been decided, and to carry out other necessary procedures.
  3. To provide information regarding our group's employment and other transaction opportunities, events, etc.
  4. For use in future recruitment activities of our group (including consideration of recruitment plans).
  5. To improve the content of our group's website for prospective employees and to improve other recruitment activities.
  6. To create statistical materials, etc. after anonymizing them so that individuals cannot be identified or specified.

(3) Purpose of use of personal information regarding our shareholders

<Personal information to be used: name, email address, telephone number, fax number, and any other information that the Company obtains from shareholders>

  1. To exercise rights and fulfill obligations under the Companies Act.
  2. To provide various benefits from our company in relation to our position as a shareholder.
  3. To implement various measures to smoothen the relationship between shareholders and the Company from the perspective of the members of the association and the association.
  4. For shareholder management, such as creating shareholder data according to prescribed standards based on various laws and regulations.

⑷ Purpose of use of personal information regarding people who view our group sites or enter information into input forms such as inquiry forms on our group sites (hereinafter referred to as "site visitors")

(Personal information to be used: Name, email address, telephone number, fax number, address, occupation, work information, other information entered in the inquiry form on our group site, automatically collected when accessing our group site) Information and information regarding the information terminal equipment and software used (hereinafter referred to as "terminal system"), access logs (domain name, IP address, name of accessed content file, access date and time, etc.), service usage history, input content itself and personal external and endogenous tendencies that can be analyzed from the content, and any other information that our group obtains from site visitors>

  1. To respond to and respond to inquiries and requests from site visitors.
  2. To create statistical materials, etc. after anonymizing them so that individuals cannot be identified or specified.
  3. To analyze preferences for our group's services, distribute content more effectively on our group sites, and otherwise improve our group sites.

ⅲ. Basis for use of personal information

Our group uses personal information based on the legal basis stipulated by applicable laws and regulations. Examples of general grounds are provided below, but for further details, please refer to the appendix indicated in "X. Specific Attachments for Specific Countries or Regions."

  1. When there is valid consent from the individual regarding the use of personal information
  2. When it is necessary to use personal information for the fulfillment of a contract between the individual and our group, or for the fulfillment of procedures in response to the individual's request prior to the conclusion of the contract.
  3. When it is necessary to use personal information for the legitimate interests of our group or a third party, including improving our group's services (excluding cases where the rights and interests of the individual concerned take precedence over such interests)
  4. When it is necessary to use personal information in order for our group to comply with applicable laws and regulations.
  5. When it is necessary to use personal information to protect the important rights and interests of the individual

ⅳ. Use of Internet Automatic Personal Information Collection Technology

On some of our group sites, "(4) Personal information about people who browse our group sites or enter information in input forms such as inquiry forms on our group sites" is provided under "ii. Purpose of use of personal information." As stated in ``Purpose of Use'', we use CGI, JavaScript, cookies, web beacons, and other similar technologies (hereinafter referred to as ``the technologies'') to automatically collect information on the terminal systems of site visitors, access logs, etc. To do.

Although these automatically collected information, access logs, etc. do not necessarily contain information that can identify or identify individuals, our group treats them as information equivalent to personal information. It will be used within the scope of the purpose specified in "Purpose".

*Please refer to the cookie policy for details.

Cookie Policy

v. Whether the provision of personal information is a legal or contractual requirement.

The provision of personal information may be required by law or contract, as a requirement for concluding a contract, or for other reasons. In such cases, if the individual does not provide personal information, there is a possibility that disadvantages may occur, such as not being able to use all or part of the services provided by our group, or not being able to receive answers to inquiries, etc. there is.

ⅵ. direct marketing

We will not provide information to those who do not wish to receive information (direct marketing) regarding our group's products and services using personal information held by our group.

If you wish to discontinue the provision of such information, please contact the designated contact point of our group listed in "IX. Contact information".

ⅶ. Handling of personal information already held by our group

Regarding personal information that was acquired before the enforcement of laws and regulations regarding the protection of personal information that apply to our group, and that we currently hold, we will, to the extent permitted by applicable laws and regulations, We will continue to use it within the scope of the purpose specified in ``Purpose of Use''.

III. Protection and management of personal information

i. Protection and management of personal information

In order to protect all personal information from loss, destruction, unauthorized leakage, leakage, falsification, and unauthorized access, our group takes necessary and reasonable security measures and takes the utmost care in handling personal information. Pay attention. Additionally, in the unlikely event that a problem occurs, we will deal with it promptly.

ⅱ. Security on linked websites

Our group does not take any responsibility for the protection of personal information on websites other than our group that are linked from our group sites.

Ⅳ. Ensuring content validity

Our group strives to keep personal information provided by individuals accurate and up-to-date. If there are any changes or corrections to the personal information you have provided, please contact the designated contact point for our group listed in "IX. Contact information."

V. Disclosure and provision of personal information to third parties

i. When disclosing or providing information to a third party

Our group will not disclose or provide personal information held to third parties except in the following cases.

  1. If the person in question has been notified of the necessary information in advance
  2. If you have the consent of the person in question
  3. When stipulated by applicable laws and regulations, etc.

Furthermore, if there are any legal restrictions or necessary procedures regarding such disclosure or provision, our group will comply with them.

Our group may provide personal information to the following third parties within the scope of the purposes specified in "II. Purpose of use of personal information" in "II. Purpose of use of personal information." If there is a possibility that your information may be provided to third parties other than these, we will notify you individually.

(1) Joint use between companies in our group

The scope of joint use of personal information among companies belonging to our group is as follows. In addition, in responding to the following, our group will implement contractual obligations and appropriate supervision to prevent the leakage of personal information.

Personal information items

Personal information listed in each item of "II. Purpose of use of personal information" in "II. Purpose of use of personal information, etc."

Scope of persons with whom personal information will be jointly used

Consolidated subsidiaries and equity method affiliates of our group

Purpose of use of personal information

Purposes of use listed in each item of "II. Purpose of use of personal information" in "II. Purpose of use of personal information, etc."

Person responsible for managing personal information

artience Co., Ltd. (holding company of our group)

Third country relocation destination

In order to fulfill the above-mentioned purposes of use, our group may transfer personal information to the countries or regions where our group's companies and business offices are located as shown below.

Japan, Republic of Korea, People's Republic of China, Republic of China (Taiwan), Republic of Singapore, Malaysia, Kingdom of Thailand, Republic of the Philippines, Socialist Republic of Vietnam, Republic of Indonesia, Republic of the Union of Myanmar, Republic of India, United Arab Emirates, Republic of France, Belgium Kingdom, Federal Republic of Germany, United Kingdom of Great Britain and Northern Ireland (United Kingdom), Republic of Lithuania, Hungary, Republic of Turkey, Kingdom of Morocco, United States of America, United States of Mexico, Federal Republic of Brazil

In this case, our group will conclude a contract with the recipient of personal information to ensure that they will continue to take measures equivalent to those that should be taken by businesses handling personal information in Japan. We will take appropriate protective measures (hereinafter referred to as "protective measures").
However, the Republic of France, the Kingdom of Belgium, the Federal Republic of Germany, the United Kingdom of Great Britain and Northern Ireland (United Kingdom), the Republic of Lithuania, and Hungary have been certified by the Personal Information Protection Commission of the Japanese Domestic Cabinet Office as substantially equivalent to Japan. We do not take any protective measures when transferring personal information to these countries as they have been approved to have a personal information protection system in place.

*If you would like to confirm the details regarding the protective measures, please contact the designated contact point of our group listed in "IX. Contact Information".

(2) Outsourcing company

Our group outsources all or part of specific operations to third-party outsourcing companies, and within the scope necessary to achieve the purpose of use, after taking necessary measures such as contracts. You may first provide personal information.

(3) Business partners, agents, etc.

The Group will provide business partners related to the Group's products and services, businesses related to the Group's internal systems, business partners such as joint researchers, agents, specialized advisors, etc. necessary to achieve the purpose of use. We may provide personal information to these business partners, etc. within the scope and after taking necessary measures such as entering into a contract.

(4) Regulatory authority

Our group may provide personal information to government agencies, regulatory authorities, and law enforcement agencies when required to do so by law.

ⅱ. Provision of personal information overseas

Our group may provide personal information to countries or regions that do not have laws and regulations regarding the protection of personal information equivalent to those of the country or region in which the person to whom the personal information is provided resides. In that case, our group will take appropriate measures in accordance with the provisions of applicable laws and regulations.

The country or region where each company or business office of our group is located is listed in "Third country relocation destination" in the table of "① Joint use among companies of our group."

Ⅵ. Response to requests for disclosure, etc.

Our group will respond to requests for disclosure, correction, addition, deletion, etc. of content (hereinafter referred to as "disclosure, etc.") from the individual or his or her representative based on the individual's rights recognized under applicable laws and regulations. In such case, we will confirm that the person is the person in question or the person's representative, and then respond appropriately in accordance with applicable laws and regulations.

For inquiries regarding disclosure, etc., please contact the designated contact point of our group listed in "IX. Contact information."

VII. Retention period of personal information

Our group retains personal information only for the period necessary to achieve the purpose specified in "II. Purpose of use of personal information" in "II. Purpose of use of personal information." The specific retention period will be determined by taking into account the purpose of use of personal information, the nature of the data, applicable laws and regulations, etc.

Ⅷ. Children's personal information

Our group will take measures regarding children's personal information, such as obtaining the consent of the child's parents, etc., in accordance with applicable laws and regulations.

Ⅸ. contact address

For inquiries regarding this policy, personal information, and various procedures, please contact the data controller using the contact information below.

Furthermore, when an individual applies for various procedures, our group will confirm the identity of the individual through appropriate means. In addition, if a representative of the individual applies for various procedures, we will confirm that he/she is the representative of the individual using appropriate means such as a power of attorney.

Data controller

artience Co., Ltd.
Address: 2-2-1 Kyobashi, Chuo-ku, Tokyo 104-8377, Japan
TEL:+81-3-3272-5720 FAX: +81-3-3272-9788
E-mail: info@ artience group.com
Reception hours: artience Co., Ltd. business days
(Monday to Friday, excluding national holidays and company holidays) 9:00 to 17:00 (Japan time)
Representative name: President and Representative Director Satoru Takashima

Ⅹ. Regarding separate attachments for specific countries or regions

This policy indicates the personal information protection policy of our entire group, but depending on the country or region where each company or business office of our group is located or where our group conducts business activities, In order to comply with laws and regulations related to the protection of personal information that apply to the Company, separate attachments may be established.

In such cases, any discrepancies or inconsistencies between this policy and the individual attachments are due to compliance with the laws and regulations of the country or region in question, and the matters stated in the attachments will take precedence.
In addition to this policy, the following appendix applies in the following countries or regions:

Japan: Attachment regarding the application of the “Personal Information Protection Policy” in Japan

EEA (European Economic Area) and the United Kingdom: Annex regarding the application of the “Privacy Policy” in the EEA (European Economic Area) and the United Kingdom

Ⅺ. Regarding revisions to this policy

Our group will revise this policy as appropriate in accordance with revisions to applicable laws and regulations and changes in the social environment.
The revised policy will be published through external public relations media such as our group website.

Established on July 1, 2002
Revised on January 1, 2024 (Resolved at Board of Directors on December 8, 2023)