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Product name

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*If the product or other things that you are inquiring about is different from the one that appears in the above product name or URL fields, indicate so in your inquiry.

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Handling of Personal Information

  • Personal information such as your name, telephone number and e-mail address that are entered in the inquiry form will only be used for the purpose stated in artience group’s "Privacy Policy.”
  • Please note that if artience group concludes that it is more appropriate for one of its service providers or agencies to deal with a specific inquiry, you will be deemed to have agreed in advance that artience may disclose personal information about you to its group companies, service providers, or agencies so that they can respond to your inquiry.
  • For more details, please read the artience group’s “Privacy Policy”.

Notes on inquiries

  • E-mail sent by artience group to you in response to your inquiries is intended only for you. Please do not use the content of the e-mail for any other purposes.
  • Although artience makes its best effort to promptly respond to your inquiries, in certain cases it may take some time for us to respond.
    Please understand that artience group may not be able to comply with requests that specify a date by which to reply or requests for responses to urgent inquiries.