Contact Us

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Before contacting us

Below is a list of Frequently Asked Questions on our products. Please check them before contacting us.​

Frequently Asked Questions on Permeable Water Absorption Prevention Material TIGHTSILANE™ Series​

Frequently Asked Questions on Toyo Ink's Color Sample Book

Handling of Personal Information

• Personal information such as your name, telephone number and e-mail address that are entered in the inquiry form will only be used for the purpose stated in artience group’s "Privacy Policy.”
• Please note that if artience group concludes that it is more appropriate for one of its service providers or agencies to deal with a specific inquiry, you will be deemed to have agreed in advance that artience may disclose personal information about you to its group companies, service providers, or agencies so that they can respond to your inquiry.
• For more details, please read the artience group’s “Privacy Policy”.

Notes on inquiries

• E-mail sent by artience group to you in response to your inquiries is intended only for you. Please do not use the content of the e-mail for any other purposes.
• We aim to reply within 5 business days. Depending on the nature of your inquiry, it may take us longer to reply.
  Please note that we may not respond to certain inquiries, such as solicitations or sales inquiries. We appreciate your understanding.​